I require a spare part - where can I get one?
As Obaby is a wholesaler/distributer we have no contract with the general public and our normal procedure is to direct consumers back to the retailer where they purchased the item from as your contract lies directly with the retailer. This enables the retailer to deal with the issue in accordance to their own store policies and procedures. This is normal policy and is covered by the Sales of Goods Act.
If there is any reason that you are unable to do this please contact us here explaining the full circumstances why you are unable to go back to the retailer so that Obaby can investigate fully.