The store with whom I purchased my product are refusing to help - what can I do?

If you have contacted the store and they are refusing to offer assistance please contact us here with the following information:
- Your full name
- Name & address of the shop where you purchased the item
- Obaby product
- Date of purchase
- Problem you are having with the product
- Brief details on what the store have advised you
This information will allow us to look into the situation fully and we will endeavour to try and come to resolution with the store and yourself.